VISITING: Policy, Hours & Restrictions

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VISITING: Policy, Hours & Restrictions

Please note that because of an increased infection rate of upper respiratory diseases, such as COVID-19, RSV, and flu, all which pose a threat to our patients, especially those who are elderly, have underlying medical conditions or have compromised immune systems, our visitor policy is continually updated and will be strictly enforced.

General Information

All visitors must be 13 years of age or older (except for exceptions approved by the care team).
All visitors must follow any ongoing requirements on masking, symptom screening and other precautions. Failure to comply with this requirement could result in loss of visiting privileges.
(UPDATED 2/1/24): For COVID-19 Positive/Person Under Investigation (PUI) one (1) visitor will be permitted with proper PPE and ability to maintain physical distance for 2 hours. Failure to comply could result in loss of visiting privileges.
No visitors are allowed for those who are immunocompromised, except for circumstances approved by the care team.
Visitors must stay in the patient room for the duration of their visit. In the event a visitor is asked to leave while care is provided, they will be directed to a designated area in the unit.
Visitors exhibiting signs of illness (e.g. fever, diarrhea, cough, cold, rash) or who have been exposed to a contagious disease are prohibited from visiting the hospital for the protection of our patients and health care providers.

INPATIENTS UNITS

MEDICAL/SURGICAL/CRITICAL CARE:

5 East & 6 East Patient Units

Visiting hours are 10:00 a.m. – 8:00 p.m.
Two visitors are allowed per patient.

Critical/Intensive Care Units

Visiting hours are 10:00 a.m. – 9:00 p.m.
Two visitors are allowed per patient.
Clergy will be allowed to visit a patient upon the patient’s request. The front desk will call the charge nurse to confirm that the patient has requested the visit.
Patients who are on hospice or at the end of life may have four visitors that are unrestricted in the time they are allowed to stay with the patient.
One primary caregiver will be allowed to stay with the patient for longer duration.

Maternity/Postpartum Unit

Visiting hours are 10:00 a.m. – 8:00p.m.
Two visitors are allowed per patient.
Siblings of newborn may visit during visiting hours when accompanied by an adult.

Labor & Delivery Unit

Designated coach/doula: Two designated coaches/ doula will be allowed for duration of birthparent’s stay with issued wristband. They will be allowed to leave the unit, come back with re-screening and cannot be interchanged.

Psychiatric Medical Care Unit (6 West)

Visiting hours are everyday: 1:30 p.m. – 2:30 p.m. and 6:00 p.m. – 7:00 p.m., EXCEPT Mondays & Tuesdays.
Two (2) visitors are allowed per patient.
No visitors are allowed 17 years of age and younger, OR those who are immunocompromised.
All visitors must place any personal and non-essential belonging in a locker located at the entrance of the unit. Any items brought into unit must be inspected by staff before visiting with patient – NO exceptions.

Surgery / Procedure Departments

One (1) visitor is permitted until patient is taken into prep.
One (1) visitor is permitted when patient is in recovery and preparing for discharge instructions/education.

OUTPATIENT UNITS

EMERGENCY/SAME DAY/SPECIALITY UNITS :

Emergency Department

One designated visitor per patient is allowed.
Pediatric patients: Two parents or guardians may visit at the same time for the duration of the stay.

Outpatient/ Same Day Unit

Patients with disabilities due to altered mental status, intellectual or cognitive disability, communication barriers, or behavioral concerns can have ONE designated support person visit.
A designated support person can be: a family member, a personal care assistant or another disability service clinician knowledgeable about the patient’s care.
A person who lives out of the area and accompanies the patient for a test of procedure will be allowed to wait in a designated waiting area.
Both parents/guardians are permitted to accompany a pediatric patient.

SpecialtyUnits (EIP, Renal, IM Continuity Clinic)

Medical appointments are for out-patients only. There is limited waiting room space. Support person should be prepared to wait in Main Lobby if need be.

EXCEPTIONS

Exceptions may apply to pediatrics, labor and delivery, end of life, and patients with intellectual, developmental or cognitive impairment including dementia, communication barriers or behavioral concerns